Lab Information System

Administration

The administration module takes care of all the aspects of administration i.e. setup administration, security administration and configuration administration.

• Foolproof security to services , providers and other related resources
• Comprehensive security management - Mapping roles to groups and groups in turn to users
• Provides complete master data management facility
• Enables complete Membership Management – Adding Various Membership Types, Facility to Save Multiple Test Orders to a Membership with Common discount Percentage. Option to override the common discount percentage of a Membership with individual ‘Test Edit’
• Takes care of master maintenance functions, providing full control and customization of various recording lookups, drop-down fields and list boxes.
• Branch management, holiday management, and coordination with external diagnostic centers.
• Template management – Searching templates for various tests, adding different categories of tests like individual test, groups test and custom tests.
• Comprehensive messaging system - Enabling event configuration through various templates, various templates for administration purposes, and readymade template for disclaimers.
• Charges Item Maintenance – Searching and editing existing charge items, and adding new charge items.
• Enabling Digital Signature – Facility to upload the digital signature of signatory authority of a particular test.
• Comprehensive General Management – Detailed management of Employee, Facility, Referral, Resource, Expense and Corporate.

Front Desk & Billing

Highly integrated and seamlessly connected with ‘Referrals’ and ‘Orders’ modules The front desk and ward management module is seamlessly connected with billing, encounter and patient discharge modules guaranteeing full pledged security for all your transactions.It has rich user experience with features like IP&OP registration, register login and logout.

• Adding new patients & visits
• Searching existing patients
• Quick Patient and Quick charge items search
• Editing the patient details and recording visits
• Adding referrals and Facilitating Price overrides
• Adding, modifying and searching corporates
• Adding and searching referring physician
• Requisition form

Provides the price adjusting facility for both corporate clients and referring physicians enabling discounts and commissions respectively.

The feature enables the front desk executive to create an order form for lab technician.

Labs

A comprehensive laboratory module that caters to the end to end laboratory operations Designed to capture the details related to all phases in lab order management life cycle, ‘Labs Orders’ is seamlessly connected with front desk and billing modules. Overall it caters to four broad stages of laboratory management i.e. sample collection, sample verification, report publication and report verification.

• ‘Lab Orders’ can be searched and generated for a variety of tests with details such as status, priority, and referring physician.
• Capture sample collection and verification processes of multiple tests based on the common sample type with a single mouse click
• Capture test results of multiple lab orders belonging to a common category using ‘Tabs’ facility
• Complete report generation comprising all the test results of an individual patient
• Option to print ‘Complete Reports’ based on sample type and order category
• Sample history feature providing up-to-date details of all the stages of sample testing
• Templates for all kinds of invasive and noninvasive diagnostic tests
• Dynamically configurable individual (single parameter)and custom test templates
• Easy configuration of ‘Group’ or ‘Multiple Parameter Test Templates’ using Individual and custom tests
• Custom templates for radiology diagnosis and other clinical procedures
• Option to outsource unavailable tests to external facilities (within the organization or outside) and integrate the results with patient record

Reports

You can get the branch wise revenue report and know profits and performance details of each branch. The facility of exporting the details to ‘Excel sheet’ is also available.

You can also get the ‘Payments and Discounts’ details of each branch within a stipulated period.

Creating corporate post paid reports and generating invoices You can easily search the existing post paid invoices, create the branch wise corporate post paid reports from the exiting invoices, or even generate new invoices.

You can speedily generate the branch wise referral physician amount report. You can also maintain the details of employee referral reports.

Daily reports pertaining to various categories such as visits, tests, pending collections can be generated along with branch wise revenue report, corporate report and corporate collection point summary report.

Monthly reports can also be generated on the lines of daily reports.

Employee

Maintaining proper employee record is crucial for the productivity and profitability of a firm.

• Facility to keep track of employee attendance on a daily and monthly basis
• Provision to manage employee list based on departments, designations, and branch
• Facility for shift and holiday management beside providing individual logins

Issues

Wide range of issues crop up in a laboratory setup. An issue can be anything like performing a wrong test, entering wrong values, decrease in turnaround time and machinery and equipment breakdown.

Issue tracking module provides the most user-friendly mechanism of issue escalation and resolution.

• Issue searching and tracking according to categories across branches
• Facility to add new issues & categorizing an issue as ticket, idea and question
• Assigning priority levels to issues
• Issue reporting in standard email format
• Facility to attach appropriate files with email
• Enabling privileged users to close or reopen an issue